ATLANTIS SPAS & HOT TUBS • SOUTH WEST • SALES • SERVICE • REPAIR
Google reviews

WHAT PEOPLE
ARE SAYING.

Servicing, repairs, installations and honest advice from around the South West. Every review below was left by a customer on Google.

ALL REVIEWS

REAL JOBS.
REAL REVIEWS.

5.0
★★★★★
40 reviews
SnoopyLocal Guide · 350 reviews · 2 weeks ago
★★★★★

I can't recommend Josh at Atlantis Spas and Hot Tubs highly enough. From the first conversation, he was incredibly helpful, knowledgeable and, most importantly, genuinely interested in helping rather than simply trying to sell a service. Josh took the time to explain everything clearly and was extremely informative, answering all my questions without making me feel rushed or that anything was too much trouble. His knowledge of hot tubs is obvious, and he gave honest, practical advice that was really appreciated. It's refreshing to come across someone who clearly takes pride in what they do and actually cares about providing a great service. If you need advice, servicing or repairs on your hot tub, I would have no hesitation whatsoever in recommending Josh and Atlantis Spas and Hot Tubs. Excellent service from a genuinely helpful and knowledgeable guy.

Liam Anbany3 reviews · 9 weeks ago
★★★★★

Josh came out to take a look at a fault we had on our hot tub, his communication throughout arranging dates and time was excellent and he even squeezed us in on a Saturday morning. It took no time at all for Josh to find the fault, he even managed to fix it there and then! Brilliant service all round. Wouldn't hesitate to recommend Atlantis spas and hot tubs.

Chris Mills3 reviews · 10 weeks ago
★★★★★

Josh diagnosed a broken control panel with my hot tub. There was a delay with my repair but that was due to the supplier sending him the incorrect part, but this was communicated to me by Josh who apologised and booked another date. The repair was completed quickly with no issues, and I now have a working hot tub again. Thanks Josh!

Nicky Sellers2 reviews · 11 weeks ago
★★★★★

Josh was very easy to contact. He arranged a visit to check out the problem and arrived when he said he would. He is very knowledgeable and could pin point the issues quickly. Unfortunately we needed a part ordering and I expected it to take weeks. Josh was back a week later and has fixed the issues. I would highly recommend him for any of your hot tub issues. Very approachable and a super job done.

lee and dot brayLocal Guide · 24 reviews · 14 weeks ago
★★★★★

Josh provides a top rate service - capable and considerate. He fixed our ancient jacuzzi bath (almost 40 years old) when the pump failed. Nobody else thought it was fixable. Josh just got on with it and sorted it without a second thought ("Yes. I can fix that for you") We warmly recommend him for a first class job. Thank you, Josh!

Elizabeth Twyman4 reviews · 2 photos · 25 weeks ago
★★★★★

We are so glad we chose Josh; he is one of the most knowledgeable and reliable people we've used. He installed an air heat pump, repaired our leaks and replaced our failing parts on our 12 year old Hottub. It's like brand new again!! Can't recommend him enough if you have any work needing doing on a hottub!

Mike Young7 reviews · 1 Sept 2025
★★★★★

An unbelievable service. Prompt, professional & a real nice guy. Arrived within hours of calling him...

CS 1233 reviews · 21 Aug 2025
★★★★★

Josh at Atlantis spas and hot tubs was brilliant - I frantically called him about a hot tub issue on Tuesday, our Jacuzzi hot tub kept tripping out and I was panicking as we had friends arriving on Friday. Josh managed to move some stuff around and visited Tuesday afternoon and diagnosed the problem, new part arrived Thursday and fitted same day! Amazing service. Knowledgeable, friendly and efficient and reasonable too! Hot tub now ready for friends arrival tomorrow 😊

Jonny Walker12 reviews · 16 Aug 2025
★★★★★

Friendly and professional

Andy Ashworth6 reviews · 15 Aug 2025
★★★★★

Fantastic service, fixed the problem first time. Very friendly and knowledgeable

Adam Mills6 reviews · 13 Aug 2025
★★★★★

I cannot recommend Josh from Atlantis spas highly enough, he diagnosed and fixed the fault with my spa in the most cost-effective manner he could. In my opinion he is a very honest and reliable businessman.

Mateusz Buczek2 reviews · 10 Aug 2025
★★★★★

Quick and fantastic help with the pump and filter issue. Also, professional advice on the jets replacement. Excellent service, I definitely recommend him.

Mike Jory2 reviews · 10 Aug 2025
★★★★★

I had a new pump fitted on my hot tub. Very pleased with how everything was left, very tidy and in clean working order. I wouldn't have known anyone had been there apart from I now have a hot tub that works. I would definitely recommend Atlantis spas and hot tubs.

Caroline VardaLocal Guide · 10 reviews · 4 photos · 9 Aug 2025
★★★★★

Josh at Atlantis spas has been fantastic this year for our holiday let hot tub. Nothing has been too much trouble. He's reliable, efficient and we've had great communication from day one. Can't recommend him highly enough. Happy guests means happy host. Caroline. Brixham.

Daniel Johnson2 reviews · 5 Aug 2025
★★★★★

Fantastic service from Josh, diagnosed an issue with my heater and light circuit. Hot tub is now operating perfectly. Highly recommend. Very professional and efficient

Mike Gormley1 review · 22 Jul 2025
★★★★★

Excellent friendly service

Pete May1 review · 9 Jul 2025
★★★★★

I rang Josh with a question about a problem we had with our hot tub. He answered straight away and came out to look at it the same day. He quoted me for the repair and ordered the necessary parts within 24 hours. As soon as he received the parts, he was out and fulfilled his promise. Excellent service, genuine guy and wouldn't hesitate to recommend him. Thanks Josh

Tracy How1 review · 8 Jul 2025
★★★★★

Josh carried out the full service on my hot tub. All booked in with ease, really chuffed with the overall service, the tub is sparkly clean and looking like new again, he also fixed a problem I had with the valve. Super happy and will definitely be booking him for my next service. Pleasure to deal with - thank you Josh - highly recommended :-)

Ben Thompson1 review · 2 Jul 2025
★★★★★

Josh is the perfect tradesman. Honest, hardworking and extremely professional. We had a problem with our hot tub and he quickly identified the issues, ordered the parts and had it working in no time. Thoroughly recommend!

Nick Osborne10 reviews · 1 Jul 2025
★★★★★

Excellent service, diagnosed the problem, found replacement parts very promptly. Would definitely recommend Josh.

Sarah-Jane Poltimore1 review · 4 Jun 2025
★★★★★

Josh is very officiant, and was able to fix my 15 year old hot tub, which has overjoyed my children. Thank you

Kim Mills1 review · 2 Jun 2025
★★★★★

We would highly recommend Josh, very responsive to messages. Arrange a time and date, right up to the last minute with time keeping. Very reasonable and qualified. Fixed our tub very quickly. Great bloke

Becky Warner3 reviews · 29 May 2025
★★★★★

Wow, great service from Josh today, very quick reply to our call, was able to fix a connection issue very quickly. As new to Hot Tubs also spent time explaining all we needed to know to operate. Would highly recommend Josh and will definitely be using again for servicing. Thank you for such a good service.

Elliot Lowry1 review · 14 May 2025
★★★★★

Josh was excellent, came out the same day as phoning, diagnosed the hot tub fault, fixed in a couple of days and reasonable.

Adam 3SixtyLocal Guide · 18 reviews · 147 photos · 7 May 2025
★★★★★

Absolutely amazing service!! Extremely friendly and respectful. Managed to diagnose and fix a problem with my hot tub very quickly with very little fuss and hardly any water loss. Highly recommended!!

Roy Fincham5 reviews · 22 Apr 2025
★★★★★

Excellent service and very helpful

Donna Fayter-small3 reviews · 8 Apr 2025
★★★★★

Excellent service from Josh from booking. Josh has completed the full service on my hot tub and cleaned the outside and lid, it looks like new. I'm very pleased. Josh is a really pleasant person and carried out a professional job. Thank you Josh, I will definitely be booking again for next year

Molly Green1 review · 7 Apr 2025
★★★★★

josh was brilliant. from start to finish. a quick turn around from enquiring via phone to josh carrying out the hot tub cleaning task. great communication, and took the time to educated me on how to look after my hot tub. from a grimey hot tub to a sparkling one. i appreciate all the hard work josh put into it. and would recommend to everyone. cannot wait to enjoy our hot tub this summer with family and friends. thank you!

Zane1 review · 31 Mar 2025
★★★★★

Josh couldn't have been more responsive or professional. Highly recommended.

Daisy Kemp1 review · 29 Mar 2025
★★★★★

Josh was great at communicating from booking in a service time to explaining the problems and what I needed doing to the tub. Very efficient, clean and tidy when he was here. Would highly recommend and would definatly book in with him again! Many thanks

Colin1 review · 11 Mar 2025
★★★★★

Josh is the real deal, sorted the problems with my tub, caused by someone else. If you need a hot tub engineer, he is the man to call, 100%.

Jeff Whiting4 reviews · 18 Feb 2025
★★★★★

Rang Josh to book a call out for our hot tub. Sorted a suitable date and time which was quick. Was here less than an hour, and dealt with our issue quickly and professionally. Will definitely be using again for all our hot tub needs.

Paul Gibson5 reviews · 5 photos · 3 Feb 2025
★★★★★

Josh has been 5 star since the first time I spoke to him. He has all the experience you could hope for, which was crucial in bringing our hottub back to life. Very customer focussed, hard working and did an impressive job tidying up too. Highly recommend!

Gideon Potter5 reviews · 25 Jan 2025
★★★★★

Josh is excellent. He gave us great Communication throughout, gave us a best value solution, turned up early to the appointment and worked solidly, cannot recommend high enough, 5stars

Gillian Bedford1 review · 10 Jan 2025
★★★★★

Prompt, professional service from Josh. Delighted to have the hot tub back in working order. Thank you

Jason Kelly1 review · 23 Dec 2024
★★★★★

Great communication, quick response and not only fixed our leaky swimspa but managed to halve our electric bills with a new heat source pump. Lovely guy you won't be disappointed

Josh HughesLocal Guide · 42 reviews · 2 photos · 19 Dec 2024
★★★★★

Josh came out today and made my hot tub look new again. He was on turned up early. Was so polite informative and highly professional. 10/10 would recommend to anyone

Aidan Nattrass4 reviews · 13 Nov 2024
★★★★★

I rang Atlantis Spas and was impressed by the prompt response from Josh. He triaged my problem over the phone and was at the house the next day to solve the problem. Very professional, very friendly and very good at explaining what causes the problem. I shall use Atlantis Spas again.

Ian Westawy2 reviews · 13 Oct 2024
★★★★★

Had a leaky hot tub, called Josh who responded immediately, problem identified - Josh ordered part - Hot tub up and running 🙏 fantastic service would highly recommend

Steven Holden1 review · 11 Oct 2024
★★★★★

Great repair and service on our hot tub would highly recommend this company.

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